Data Deletion Instructions
Last updated: 2 September 2026
You can remove your data from GrowthHive at any time. Choose the option that matches what you want deleted.
1. Disconnect a social or ad platform
Sign in and go to Social Accounts or Integrations, then choose Disconnect on the channel. This immediately deletes the encrypted access token we store for that platform and stops all syncing. You can also revoke access from the platform's own app settings (for Meta: Settings → Apps and Websites).
2. Delete workspace records
Workspace owners and admins can delete individual leads, contacts, companies, campaigns, posts and tasks directly in the app. Deleted records are removed from the live database.
3. Delete your account and all data
Email privacy@growthhive.snowmoon.live from the address registered with GrowthHive with the subject "Data deletion request" and include:
- Your account email address
- The workspace name(s) to delete
- Whether you also want connected-platform data removed
We confirm receipt within 2 business days and complete deletion within 30 days. Once deleted, account data, workspace records and stored platform tokens cannot be recovered. Limited billing and audit records may be retained where the law requires it.
4. Meta / Instagram users
If you authorized GrowthHive through Meta and later removed the app from your Facebook or Instagram settings, you can still request deletion of any data we already stored using the email process above. Reference this page as the data deletion instructions URL.